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You know that your satisfied customers are your
best referrals, and you know you could be doing more to generate
new business with them. You wish you had an organized system in
place to solicit referrals from your purchasers, instead of a sporadic,
ad hoc referral mailing or flyer program. It bothers you when you
think how little you are doing to reach out to your existing customers
to move-up at your new communities. |